An association between information and communication technology and agriculture knowledge management process in Indian milk co-operatives and non-

📝 Abstract

The purpose of this study is to examine the relationship between information and communication technology (ICT) and knowledge management processes (KM process) in Indian milk co-operatives and non-government organizations. Both qualitative and quantitative methods have been adopted in this study. Data were collected using questionnaires from 275 members working in both milk co-operatives and non-profit organizations (NGOs). The analysis and hypotheses testing were implemented using structural equation modeling technique (SEM). The results showed that ICT has significant (at p = 0.001) and positive effect on KM processes. The results obtained would help managers to better understand the linkage between ICT and KM processes. They could use the results to improve their ICT (tools and infrastructure) for improving the efficiency of KM process in their organizations. The proposed set of metrics could be used as common tools to measure the performance of ICT in KM process in agriculture organizations and for future research.

💡 Analysis

The purpose of this study is to examine the relationship between information and communication technology (ICT) and knowledge management processes (KM process) in Indian milk co-operatives and non-government organizations. Both qualitative and quantitative methods have been adopted in this study. Data were collected using questionnaires from 275 members working in both milk co-operatives and non-profit organizations (NGOs). The analysis and hypotheses testing were implemented using structural equation modeling technique (SEM). The results showed that ICT has significant (at p = 0.001) and positive effect on KM processes. The results obtained would help managers to better understand the linkage between ICT and KM processes. They could use the results to improve their ICT (tools and infrastructure) for improving the efficiency of KM process in their organizations. The proposed set of metrics could be used as common tools to measure the performance of ICT in KM process in agriculture organizations and for future research.

📄 Content

An association between information and communication technology and agriculture knowledge management process in Indian milk co-operatives and non-profit organizations: an empirical analysis By: Ram Naresh Kumar Vangala, Asim Banerjee, B N Hiremath DA-IICT, Gandhinagar, India Abstract The purpose of this study is to examine the relationship between information and communication technology (ICT) and knowledge management processes (KM process) in Indian milk co- operatives and non-government organizations. Both qualitative and quantitative methods have been adopted in this study. Data were collected using questionnaires from 275 members working in both milk co-operatives and non-profit organizations (NGOs). The analysis and hypotheses testing were implemented using structural equation modeling technique (SEM). The results showed that ICT has significant (at p = 0.001) and positive effect on KM processes. The results obtained would help managers to better understand the linkage between ICT and KM processes. They could use the results to improve their ICT (tools and infrastructure) for improving the efficiency of KM process in their organizations. The proposed set of metrics could be used as common tools to measure the performance of ICT in KM process in agriculture organizations and for future research.
Keywords: Information and Communication Technology (ICT), Agriculture, Knowledge management (KM), Agriculture Knowledge Management (AKM), India, Structural Equation Modeling (SEM)

1. INTRODUCTION In the modern era of globalization, knowledge has been recognized as a valuable organizational resource from a strategic perspective (James, 2004) and an important factor for competitive advantage, effective organizational performance and success (Rai, 2011). Hence Knowledge Management (KM) has become one of the foremost agendas in many organizations, research institutions and academics (Alavi & Leidner, 2001; Tan & Wong, 2015). It is a dynamic and continuous set of the process which enables the organization enhancement and expands their innovation processes (Karadsheh, 2009). American Productivity & Quality Center (APQC) defines KM as “an emerging set of strategies and approaches to create, safeguard, and use knowledge assets (including people and information), which allows knowledge to flow to the right people at the right time so that they can apply these assets to create more value for the enterprise” (Mahmoudsalehi, Moradkhannejad, & Safari, 2012). Indian agriculture is a complex enterprise which involves millions of small and marginal farmers. Many of these small and marginal farmers are illiterate and have meager resources to access modern technology in agriculture (Yadav, Rasheed Sulaiman, Yaduraju, Balaji, & Prabhakar, 2015). India has been practicing agriculture since ancient times. Hence India has a vast amount of tacit and explicit knowledge in agriculture domain. Therefore KM in agriculture has an immense scope and challenge for managing agricultural knowledge in public, private and

non-government organizations in India (Venkatasubramanian & Mahalakshmi, 2012). Agriculture Knowledge Management (AKM) helps in creating knowledge repositories, improve knowledge access, sharing and transfer and enhancing the knowledge environment in rural communities (V.C. Patil, 2011). There are different state and non-state actors like Government, Co-operative sector, Private entities, Non-Government Organizations (NGOs), etc. operating in Indian agricultural sector with different objectives like productivity enhancement, the well-being of the farming community and agri-business opportunities (Gummagolmath & Sharma, 2011). Table 1 provides a description of major activities of different organizations in Indian agriculture.
Table 1 An overview of three different entities working in Indian agriculture Government Sector Private Sector Non-Profit Organizations / Co-operatives Main Objective and Activities

Increase the productive of agriculture crops

Research and development

Education and economic development

Organizing training programs for farmers

Dissemination of knowledge and new technology to farm communities through krishi vigyan kendra (KVK) and agriculture technology management agency (ATMA)

Production of seeds, fertilizers, pesticides, food processing etc.,

Export and Import

Research and development

Market interventions

Input supply

Commercial and profit marking

Economic development

Disseminating knowledge to farmers

Involve in community development.

Focus on Extension, farmer groups, self- employment, self-help group

Empowering farm women

Developing leadership quality in rural communities

Transferring technology to farm communities

Providing training programs

Economic, education,
socio & cultural development

Disseminating knowledge and creating/g

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